HYDRAA missed call is a missed job. But you cannot sit by the phone, and a generic answering service does not actually book anything.
Every missed call is potential revenue walking out the door. But you have a business to run, and you cannot be glued to the phone. Traditional answering services take messages - they do not book jobs, answer questions or take payments.
A phone agent that actually works.
A natural-speech voice agent that answers your business line, handles common enquiries, books appointments or takes orders directly into your calendar, and escalates complex calls to you. It sounds like a real person, works 24/7, and sits alongside your existing phone number.
Everything you need, nothing you don't.
- Natural-speech inbound (and outbound) calling
- Books straight into your live calendar or takes orders
- Answers your common questions, in your voice
- Escalates or transfers anything complex
- Call summaries and transcripts to your inbox
- Sits alongside your existing number
- Tuned to your services, prices and rules
From call flow to live agent.
Map your call flows
We map out the types of calls you get, the questions people ask, and the actions the agent should take (book, quote, transfer).
Build the agent
We configure the voice agent with your services, pricing, availability and rules. We set the voice, tone and personality.
Connect your number and calendar
We link the agent to your existing phone number and live calendar. It can check availability and book appointments in real time.
Test
We run test calls across every scenario - booking, enquiry, complex request, transfer. We fix anything that does not feel right.
Live
The agent goes live on your number. You get call summaries and transcripts. We monitor and tune as real calls come in.
The engineering behind it.
- Stack options
- Voice agent platform selected per project - VAPI, Bland, Retell, or custom. Speech-to-text via Deepgram or equivalent. LLM reasoning layer for natural conversation. Text-to-speech with voice matching.
- Integrations
- Calendar integration via Cal.com, Google Calendar, or your existing system. CRM webhooks for lead capture. SMS confirmations via Twilio or equivalent. Email summaries via SendGrid or your provider.
- Security
- Call recordings encrypted at rest. Transcripts stored securely. Agent scope-limited to your services and rules. Transfer to human happens on your terms. No data shared with third parties beyond the voice platform.
- Deployment
- Voice platform cloud. Your existing number ported or a new number assigned. Works alongside your existing phone system. No hardware needed.
Every call answered, more jobs booked, an end to the voicemail black hole.
No more missed calls. No more voicemail ping-pong. No more spending your evening returning enquiries. The phone becomes a revenue engine that works while you work on the job.
Trades, clinics and salons losing real money to missed and after-hours calls.
Three ways to start.
- Basic call flow and voice setup
- Single service or enquiry handling
- Call summaries to your inbox
- Full call flow with multiple scenarios
- Calendar and CRM integration
- Booking and order handling
- Call summaries and transcripts
- Custom voice and personality tuning
- Multi-location and multi-service support
- Payment processing integration
- Priority support and dedicated SLA
Not sure which tier fits? Book a 20-minute call and we will point you at the right one.
Common questions.
Does it sound like a robot?
No. Modern voice agents use natural speech synthesis with realistic intonation, pacing and inflection. We tune the voice to match your brand - professional, friendly, whatever fits. Most callers do not realise they are talking to an AI.
Can I keep my existing phone number?
Yes. We can port your existing number or set up a new one. The agent sits alongside your current phone system - you can still take calls directly when you want to.
What happens with complex calls?
The agent is trained to recognise when a call is beyond its scope and transfers to you (or a nominated team member) seamlessly. You get a summary of what was discussed before the transfer.
Can it book appointments?
Yes. The agent connects to your live calendar, checks real availability, and books appointments. Confirmation and reminders go to the customer automatically.
How much does it cost to run?
There is a per-minute usage cost from the voice platform (typically a few pence per minute). We will give you an estimate based on your expected call volume before you commit.
Can it take payments?
Yes, where the voice platform supports it. We can integrate Stripe or your payment processor for taking deposits, payments or orders over the phone.
Tell us the problem.
One sentence is enough. We will tell you if a voice agent is the right move, what it would cost, and when it could be live. No obligation, no hard sell.
Start a brief →These services work well alongside a voice agent: